My Commitment to Clients

Our clients are the most important people in our office whether visiting in person, by mail or phone.

Our clients are not dependent on us - we are dependent on them.

Our clients are not an interruption of our work...they are the purpose of it.  We are not doing clients a favor handling their inquiries.  Clients are doing us a favor by giving us an opportunity to earn their business.

Clients are to be listened to with respect and interest.  We can only serve them best when we take the time to understand their priorities and goals.

It is our job to help our clients prosper.  They rely on us to accomplish this for them.

Rick Nelsen